Common questions - Product issues

FAQs

How do I know if Ffosyffin Brewery have my product in stock?

If a product is in stock, it will have an 'in stock' icon next to it.

How much does delivery cost?

Standard Delivery - £3.95 3-7 working days or Super Delivery - £5.95 1-3 working days.

What is the returns procedure for Ffosyffin Brewery?

Information on what to do if you wish to return a product can be found on the Returns Policy page.

Do you offer product exchanges if it's not right?

If a product isn't up to scratch or what you were expecting, Ffosyffin Brewery is happy to offer a full exchange service.

In which ways can I contact Ffosyffin Brewery?

To get in touch with Ffosyffin Brewery either fill out an enquiry form or call us direct.

How do I know if the product is right for my needs?

Full technical specifications and details are located next to each product listing on the product page.

I'm a regular customer - can I have a loyalty discount?

The type of loyalty discount available on Ffosyffin Brewery differs for each customer - contact Ffosyffin Brewery to find out more.

Am I entitled to bulk order discounts?

Every order which totals over £150 automatically qualifies for Speedy Delivery and a 10% discount.